Most items purchased online can be returned to DivXtech.com at 375 Sylvan Ave., Suite 21, Englewood Cliffs, NJ 07632 within net 30 days. Please review your packing slip to determine return procedures for your purchase. If your packing slip is missing or is not clear on how to return, please e-mail to support@divxtech.com or call for clarification before attempting a merchandise return to divxtech.com. All items must be returned by mail, using the Mail-In (RMA). All items must be accompanied by a copy of the original receipt and must be in the original, undamaged packaging. Refunds or credits will be less 25% restocking fee and do not include original shipping and handling charges. Shipping fees will not be refunded if shipment is refused at time of delivery. Refunds on purchases made with a credit card will be posted to the original credit card used at the time of sale. ALL CLEARANCE PRODUCTS (INCLUDING REFURBISHED, NEW AND OPEN BOX ITEMS) PURCHASED FROM THIS WEBSITE CANNOT BE RETURNED.
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